Managing healthcare costs can be challenging for many. The Aetna Healthy Foods Card helps eligible members buy nutritious food. This benefit supports better health through affordable grocery options.
The card is a preloaded debit card for approved healthy foods. It’s offered through select Aetna Medicare and Medicaid plans. Knowing where to use it simplifies your shopping experience.
This article explains which stores accept the Aetna Healthy Foods Card. It covers eligible items, how to use the card, and tips for maximizing benefits. Let’s explore the details to make your shopping easier.
Understanding the Aetna Healthy Foods Card
The Aetna Healthy Foods Card is a benefit for certain Aetna members. It provides a monthly or quarterly allowance for healthy groceries. Eligible plans include Medicare Advantage and Dual Special Needs Plans (D-SNPs).
The card works like a debit card at participating stores. It covers items like fruits, vegetables, and whole grains. Members must activate the card before use.
Eligibility and Activation
Not all Aetna members qualify for the Healthy Foods Card. It’s typically available for D-SNP or select Medicaid members. Check your plan’s Evidence of Coverage or call 1-800-279-1878 to confirm eligibility.
To activate, sign the back of the card and call 833-684-8472. You can also activate it via the InComm member portal. Funds are loaded monthly or quarterly, depending on your plan.
Eligible Food Items
The card covers nutritious foods to promote health. Approved items include:
- Fresh fruits and vegetables
- Lean meats, poultry, and fish
- Dairy products like milk and yogurt
- Whole grains, such as bread and pasta
Junk food, alcohol, and tobacco are not covered. Check the NationsBenefits app for eligible products. Some plans limit items to specific categories.
Stores that Accept an Aetna Healthy Foods Card
Many stores accept the Aetna Healthy Foods Card for approved purchases. Major retailers include Walmart, Kroger, CVS, and Walgreens. Online platforms like Amazon also accept the card for eligible groceries.
Use Aetna’s store locator tool at aetna.nationsbenefits.com to find nearby stores. Some locations, like CVS inside Target, may not accept the card. Always verify with the store or Aetna.
How to Use the Card
Swipe the card at checkout and select “credit” as the payment type. No PIN is required for in-store purchases. For online shopping, enter the card details at checkout.
If an item isn’t covered, you’ll need another payment method. Check your balance on the NationsBenefits app. Funds may not roll over, so use them before they expire.
Key Retailers Accepting the Card
Below is a table of major stores accepting the Aetna Healthy Foods Card:
| Store | Phone Number | Availability |
|---|---|---|
| Walmart | 1-800-925-6278 | In-store and online at walmart.com |
| CVS Pharmacy | 1-800-746-7287 (TTY: 711) | In-store (standalone), online at cvs.com |
| Kroger | 1-800-576-4377 | In-store, select locations |
These stores offer a wide range of eligible foods. Confirm acceptance at specific locations. Contact Aetna at 1-877-204-1817 for additional stores.
Online Shopping with the Card
You can use the card on sites like walmart.com or amazon.com. Browse eligible items in the “OTC & Food Benefits” section. Enter card details at checkout for seamless payment.
Some plans cover shipping costs for online orders. Use the NationsBenefits portal for 2-day shipping on approved items. Always check item eligibility before purchasing.
In-Store Shopping Tips
Visit the store’s customer service desk to confirm card acceptance. Look for shelf labels indicating eligible items, especially at CVS. Be prepared with a backup payment method for non-covered items.
Shop at stores with pharmacies, like Walgreens, for broader coverage. Check your balance before shopping via the NationsBenefits app. This avoids declined transactions.
Additional Benefits of the Card
Some plans allow the card for over-the-counter (OTC) items. These include pain relievers, bandages, and vitamins. Check your plan’s catalog for covered products.
Certain plans cover pet food or household items like toilet paper. Wellness services, like nutrition counseling, may also be included. Review your benefits summary for details.
Managing Your Card Balance
Log into aetna.nationsbenefits.com to check your balance. The NationsBenefits app shows transactions and eligible items. Funds are typically loaded on the first of each month or quarter.
Unused funds may expire, depending on your plan. Contact 1-877-204-1817 to confirm rollover policies. Regular balance checks prevent wasted benefits.
Common Challenges and Solutions
Some stores may not scan the card correctly. If declined, ask the cashier to select “credit” or contact Aetna. Inconsistent item eligibility, like beverages, can cause confusion.
Use the NationsBenefits app to verify eligible products. Call 1-877-204-1817 for real-time support. Keep receipts for reference in case of disputes.
Maximizing Your Card’s Value
Plan your shopping to focus on eligible healthy foods. Buy in bulk for staples like rice or canned vegetables. Use online deals at walmart.com to stretch your allowance.
Combine the card with grocery store loyalty programs. Schedule purchases early in the benefit period. This ensures you use all available funds.
Contacting Aetna for Support
For card issues, call Aetna at 1-877-204-1817 (TTY: 711), available 24/7. Medicare members can call 1-855-335-1407 for plan-specific help. Have your member ID ready.
The Aetna Health app provides card management tools. Log in to view benefits or find stores. Customer service can assist with activation or disputes.
Using the Card for Special Needs
D-SNP members may use the card for utilities or transportation. Eligible items vary by plan, so check your benefits summary. For example, some plans cover pet food for service animals.
Contact your case manager for personalized guidance. They can clarify eligible expenses. This maximizes the card’s utility for your needs.
Community and Wellness Resources
Aetna partners with local programs for nutrition support. Visit aetna-tx.findhelp.com for community resources like food banks. Some stores offer nutrition counseling with card use.
These resources enhance the card’s benefits. They promote healthier eating habits. Check your plan for additional wellness perks.
Summary
The Aetna Healthy Foods Card is accepted at stores like Walmart, CVS, Kroger, and Walgreens, plus online at amazon.com. It covers healthy foods like fruits, vegetables, and lean meats for eligible Medicare and Medicaid members. Use the NationsBenefits app or call 1-877-204-1817 to find stores and check balances. Plan purchases to maximize funds, as they may not roll over. This benefit supports affordable, nutritious shopping for better health.
FAQ
Which stores accept the Aetna Healthy Foods Card?
Walmart, CVS, Kroger, and Walgreens accept the card, as does amazon.com. Use aetna.nationsbenefits.com to find stores. Some locations, like CVS in Target, may not qualify.
What foods can I buy with the Aetna Healthy Foods Card?
The card covers fruits, vegetables, lean meats, dairy, and whole grains. Junk food and alcohol are excluded. Check the NationsBenefits app for eligible items.
How do I check my card balance?
Log into aetna.nationsbenefits.com or use the NationsBenefits app. Call 1-877-204-1817 to check via phone. Balances update monthly or quarterly.
Can I use the card online?
Yes, use it at walmart.com or amazon.com for eligible groceries. Enter card details at checkout. Shipping may be covered, depending on your plan.
What if my card is declined at a store?
Ensure the cashier selects “credit” and items are eligible. Verify balance on the NationsBenefits app. Contact Aetna at 1-877-204-1817 for support.